In compliance with the provisions of Law 15/1999, of December 13, Protection of Personal Data, Soundacer.com informs its customers that any personal data provided will be included in an automated file of personal data, created and maintained under the responsibility of Soundacer.com The purpose of this file is to facilitate the processing of orders and, if you have expressly authorized us in the appropriate box, also to send commercial communications about products and services that may be of interest, so they may be communicated to other companies in the Group for this purpose.
Soundacer.com guarantees the security and confidentiality of the data provided. In this way, it undertakes to comply with its obligation of secrecy of personal data and its duty to protect them and take all necessary measures to prevent their alteration, loss, treatment or unauthorised use. Therefore, all information about our customers will not be used for commercial purposes or be disclosed to third parties. Soundacer.com customers may at any time exercise their rights of access, rectification, cancellation and opposition by writing to our email address hello@soundacer.com.
Session cookies
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Soundacer.com uses «cookies» for the sole purpose of offering a more personalised service and helping to make browsing its pages easier and more tailored to the preferences of its users. A «cookie» is a small text file that a web page server stores on the user’s hard drive. Cookies cannot by themselves identify a person as they do not refer to any personal data and cannot be executed as code or contain viruses. Most browsers automatically accept cookies, but it is also possible to configure them not to accept them. In this case the user will be able to browse the website, but in order to make a purchase on Soundacer.com it will be essential that the browser accepts the so-called «session cookies», those that exist only while on Soundacer.com and disappear if the browser is closed.
Privacy Policy
Soundacer.com Privacy Commitment
We request only the least amount of information necessary, gathering only what we believe is essential to doing business or to the specific transaction at hand.
The purpose of this policy is to make explicit what information we collect, how we will and will not use it. Unfortunately, this policy is longer than we would like, but we must unambiguously address all relevant cases. We will try to keep the language simple and direct as much as possible.
Part 1 – Information that Soundacer.com Collects and Controls
What information Soundacer.com collects
We collect information about you only if we need it for a legitimate purpose. Soundacer.com will have information about you only if (a) you have provided the information yourself, (b) Soundacer.com has automatically collected the information, or (c) Soundacer.com has obtained the information from a third party.
Information you provide us
i. Account Registration: When you register for an account to access one or more of our services, you will be asked to use an email address, Name, Country, Address, ID/Passport to request access to the account and sign the distribution contract and services.
ii. Payment Processing: When you begin actively using your account, we ask you to provide your name, contact information, tax ID and credit card or other payment account information. In all cases, your credit card information is stored and processed by the Payment Gateway Service Provider you choose, not by us. During checkout you are informed about their privacy and security policies, so be sure to read them carefully.
iii. Interactions with Soundacer.com: We may record, analyze and use your interactions with us, including email, telephone and chat conversations with our sales and customer service professionals, to improve our interactions with you and other customers.
Information We Collect Automatically
i. Information from browsers, devices and servers: When you visit our websites, we collect information that web browsers, mobile devices and servers make available, such as Internet protocol address, browser type, language preference, time zone , the referring URL, the date and time. access, operating system, mobile device manufacturer and mobile network information. We include them in our log files to understand more about visitors to our websites.
ii. Information from first-party cookies and tracking technologies: We use temporary and permanent cookies to identify users of our services and improve the user experience. We may also use cookies, beacons, tags, scripts, and other similar technologies to identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness, and for visitor and user engagement. when tracking your activities on our websites. . We use our own and third-party cookies on our websites.
iii. Information from application logs and mobile analytics: We or our contractors may collect information about your use of our services from application logs and internal usage analytics tools, and use it to understand how the use and needs of your business can improve our products. This information includes clicks, scrolls, features accessed, time and frequency of access, errors generated, performance data, storage used, user settings and configurations, and devices used to access and their locations.
Information we collect from third parties
i. Subscriptions via OpenID Authentication Service Providers: You can sign in to Soundacer.com services using supported OpenID authentication service providers, such as Soundcloud, Facebook, and Google. These services will authenticate your identity and give you the option to share certain personal information with us, such as your name and email address.
Purposes of the use of information
In addition to the purposes listed above, we may use your information for the following purposes:
- To communicate with you (for example, by email) about services you have signed up for, changes to this Privacy Policy, changes to the Terms of Service, or important notices;
- To keep you informed about new products and services, upcoming events, offers, promotions, and other information that we think will be of interest to you;
- To ask you to participate in surveys or to request feedback on our products and services;
- To set up and maintain your account, and do all other things necessary to provide our services, such as enabling collaboration, providing website and mail hosting, and backing up and restoring your data;
- To understand how users use our products and services, to monitor and prevent problems, and to improve our products and services;
- Provide customer support and analyze and improve our interactions with customers;
- To detect and prevent fraudulent transactions and other illegal activities, report spam, and protect the rights and interests of Soundacer.com, Soundacer.com Users, third parties, and the public;
- Update, expand, and analyze our records, identify new customers, and provide products and services that may be of interest to you;
- To analyze trends, administer our websites, and track visitors’ navigations around our websites to understand what visitors are looking for and better assist them;
- Monitor and improve marketing campaigns and make relevant suggestions for the user.
Legal basis for collecting and using information
Legal Processing Basis Applicable to Soundacer.com: If you are an individual from the European Economic Area (EEA), our legal basis for the collection and use of information depends on the personal information in question and the context in which we collect it. Most of our information collection and processing activities are generally based on (i) contractual necessity, (ii) one or more legitimate interests of Soundacer.com OR a third party that are not overridden by your data protection interests, or (iii) your consent. Sometimes we may be legally required to collect your information or may need your personal information to protect your vital interests or those of another person.
Withdrawal of consent: where we rely on your consent as a legal basis, you have the right to withdraw your consent at any time, but this will not affect any processing that has already taken place.
Legitimate Interests Notice: Where we rely on legitimate interests as a legal basis and those legitimate interests are not specified above, we will clearly explain to you what those legitimate interests are at the time we collect your information.
Your choice in the use of information
Opting out of receiving non-essential electronic communications: You can opt out of receiving newsletters and other non-essential messages by using the “unsubscribe” function included in all such messages. However, you will continue to receive essential transactional emails and notices.
Disable cookies: You can disable browser cookies before visiting our websites. However, if you do so, you may not be able to use certain features of the Websites properly.
Optional Information: You can choose not to provide optional profile information, such as your photo. You may also remove or change your optional profile information.
With whom we share your information
We share your information only in the ways that are described in this Privacy Policy, and only with parties that take appropriate confidentiality and security measures.
Employees and Independent Contractors: Employees and independent contractors have access to the information covered in Part I when they need it. We require all employees and independent contractors of Soundacer.com group entities to follow this Privacy Policy for the personal information we share with them.
Third-Party Service Providers: We may need to share your personal information and aggregated or anonymous information with third-party service providers we contract with, such as advertising and marketing partners, event organizers, web analytics providers, and payment processors. These service providers are authorized to use your personal information only as necessary to provide these services to us.
Other scenarios: Other scenarios in which we may share the same information covered in Parts I and II are described in Part III.
Your rights regarding the information we hold about you as a controller
If you are located in the European Economic Area (EEA), you have the following rights with respect to information that Soundacer.com has about you. Soundacer.com is committed to giving you the same rights no matter where you choose to live.
Right of access: You have the right to access (and obtain a copy of, if necessary) the categories of personal information we hold about you, including the source of the information, the purpose and period of processing, and the persons to whom information is directed. shared
Right of rectification: You have the right to update the information we hold about you or rectify any inaccuracies. Depending on the purpose for which we use your information, you may direct us to add additional information about you to our database.
Right to erasure: You have the right to request that we erase your personal information in certain circumstances, such as when it is no longer needed for the purpose for which it was originally collected.
Right to restriction of processing: You may also have the right to request restriction of the use of your information in certain circumstances, such as where you have objected to our use of your data, but we need to check whether we have compelling legitimate grounds to use that.
Right to data portability: You have the right to transfer your information to a third party in a structured, commonly used and machine-readable format, in circumstances where the information is processed with your consent or by automated means.
Right to object: You have the right to object to the use of your information in certain circumstances, such as the use of your personal information for direct marketing.
Right to make a complaint: You have the right to make a complaint to the relevant supervisory authority if you have a complaint against the way we collect, use or share your information. This right may not be available to you if there is no supervisory authority dealing with data protection in your country.
Retention of information
We retain your personal information for as long as necessary for the purposes set out in this Privacy Policy. Sometimes we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if necessary in connection with a claim or legal proceeding, to enforce our agreements, for taxes, accounting or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup disks until it is possible to delete it.
Part II: Information Independent Contractors or Vendors Process on Our Behalf
Information entrusted to independent contractors or vendors and purpose
Information Provided in Connection with Services: We may entrust your information to independent contractors or vendors that we use in connection with the provision of our services or to provide technical support for our services. Data may be stored on our servers when you use our services, or transferred or shared with us as part of the services provided.
With whom we share service data
Third Party Subprocessors: To provide services and technical support for our products, Soundacer.com Contracts with other third parties.
Employees and Independent Contractors: We may provide access to your Service Data to our employees and persons who are independent contractors Soundacer.com Involved in providing the Services (collectively our “employees”) so that they may (i) identify, analyze and resolve errors, (ii) manually verify emails reported as spam to improve spam detection, or (iii) manually verify scanned images you submit to us to verify the identities of rights holders of distributed content. We make sure that our employees’ access to your service data is restricted to specific people and logged. Our employees will also have access to the data you knowingly share with us for technical support or to import data into our products or services. We communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within Soundacer.com..
Third Party Integrations You Have Enabled: Most of our products and services support integrations with third party products and services. Through these third party integrations, you may allow the third party to access your service information and personal information about you. We encourage you to review the privacy practices of third-party products and services before enabling integrations with them.
Other scenarios: Other scenarios in which we may share information that is common to the information covered in Parts I and II are described in Part III.
Retention of information
We retain data in your account for as long as you choose to use Soundacer.com services Once you cancel your Soundacer.com user account, Your data will eventually be removed from the active database during the next cleanup that occurs once every 6 months. Data deleted from the active database will be removed from backups after 3 months.
Data Subject Requests
If you are from the European Economic Area and believe that we store, use or process your information on behalf of one of our clients, please contact us if you wish to access, rectify, erase, restrict or oppose the processing or export. your personal information.
Part III – General
Children’s Personal Information
Our products and services are not directed to persons under the age of 16. Soundacer.com does not knowingly collect personal information from children under the age of 16. If we become aware that a child under the age of 16 has provided us with personal information, we will take steps to delete that information. If you believe that a child under the age of 16 has provided us with personal information, please write to us with the details and we will take steps to delete the information we hold about that child.
How secure is your information?
At Soundacer.com, we take data security very seriously. We have taken steps to implement appropriate administrative, technical, and physical safeguards to prevent unauthorized access, use, modification, disclosure, or destruction of the information you entrust to us.
Disclosures in compliance with legal obligations
We may be required by law to preserve or disclose your Personal Information and Service Data in order to comply with any applicable law, regulation, legal process, or governmental request, including to meet national security requirements.
Compliance with our rights
We may disclose Personal Information and Service Data to a third party if we believe such disclosure is necessary to prevent fraud, investigate any suspected illegal activity, enforce our agreements or policies, or protect the safety of our users.
Business transfers
In the event that we sell our business or it is acquired or merged, we will ensure that the acquiring entity is legally bound to honor our commitments to you. We will notify you by email or by means of a prominent notice on our website of any change in the ownership or use of your personal information and service data. We will also notify you of any choices you may have regarding your personal information and service data.
Compliance with this privacy policy
We make every effort, including periodic reviews, to ensure that the personal information you provide is used in accordance with this Privacy Policy. If you have any concerns about our compliance with this Privacy Policy or how your personal information is used, please write to us. We will communicate with you and, if necessary, coordinate with the appropriate regulatory authorities to effectively address your concerns.
Notification of changes
We may modify the Privacy Policy at any time by notifying you through a service announcement or by sending an email to your primary email address. If we make significant changes to the Privacy Policy that affect your rights, you will be notified at least 30 days in advance of the changes by email to your primary email address. If you believe that the updated Privacy Policy affects your rights regarding your use of our products or services, you may opt out by emailing us within 30 days. Your continued use after the effective date of the changes to the Privacy Policy will be deemed your acceptance of the modified Privacy Policy. You will not receive email notifications of minor changes to the Privacy Policy.
Contact information:
Soundacer.com
Av. Porteliña 10
36163 Poio, Pontevedra (Spain)
Email: hello@soundacer.com